User Support at 1Win
The 1Win site goes above and beyond to deliver top-notch products and services across the board. Even so, it’s not uncommon to experience challenges while on this bookmaker site or app. In case of that, there are several ways to connect with the user support team.
Major 1Win Communication Channels
The support team will help you with any technical issues, questions about rewards or any other related to the official bookmaker. Nigerian users can use multiple channels to contact the team including:
- Email;
- Telephone;
- Online chat.
Worth mentioning is the importance of using the official contact channels. That way, you reduce the chances of talking to illegitimate 1Win contacts. Also, do note that the 1Win team is always on deck, ready to provide a helping hand round the clock.
An efficient way of contacting support at this bookmaker site is email. While it’s an ideal option for those with a non-urgent query, email is the least preferred support option due to the lengthy duration involved in receiving responses. Scroll to the bottom of the website to see the appropriate address to use depending on your issue.
| 1Win user support | [email protected] |
| Security questions | [email protected] |
| Partner-related queries | [email protected] |
| Affiliate Program | [email protected] |
It’s always best to use the correct email for the correct issue for more prompt answers.
Telephone
For urgent or complex questions, it’s always better to use the telephone option. Available round the clock, this contact method supports all languages. Simply hit the phone icon at the bottom right side of the official website..
- Contact number: 8 (800) 301 77 89 .
- Availability: round-the-clock.
Worth noting that you may incur additional charges while using this contact channel.
Real-time Online Chat
The quickest and most accessible support 1Win channel is through online live chat. Press the live chat icon at the lower right side and speak to an agent right away. But first, a window requesting you to enter your login credentials will pop up. You can opt not to fill it out. Past that, you’ll need to briefly provide details about the issue. Likewise, you must agree to the site’s data processing terms before tapping ‘Start a Dialogue.’ Once on the dialogue window, a human agent will help you solve the problem at hand.